Why Technology Matters in Senior Living Today
When families search for senior living communities near Seattle, they want more than comfort and care. They want connection, security, and forward-thinking support. At Chateau Retirement Communities, technology is a core part of that promise.
In the second installment of the Answers for Elders podcast tech series, Suzanne Newman speaks again with Sean Godfrey, Vice President of Technology, at Chateau Pacific in Lynnwood. Their discussion focuses on how technology is managed in-house and why that’s such a game-changer for senior residents and their families.
Senior Living IT Support: In-House, Not Outsourced
Most senior living communities outsource their IT to third-party vendors. Chateau Retirement does not.
“We run everything internally,” says Sean. “That way, we control the environment, ensure consistency, and make safety the top priority.”
This isn’t just about convenience. It’s a serious investment in data protection and resident peace of mind. Chateau’s systems follow HIPAA standards and also reflect best practices from California’s privacy laws and Europe’s GDPR frameworks, even though those aren’t legally required.
Sean explains, “If we’re held to those standards in the future, we’ll already be prepared. In the meantime, we’re staying ahead for our residents’ sake.”
How Chateau Retirement Supports Residents with Day-to-Day Tech
Chateau’s IT approach goes beyond security. It directly helps residents stay connected.
From smartphones and smart TVs to laptops and even EVs, technology is everywhere and it can get overwhelming fast. That’s why Chateau created a resident tech support process that works just like a maintenance request.
“If someone forgets a password or needs help with a device, they just call the front desk,” says Sean. “We send someone to help.”
This one-touch approach removes frustration and empowers residents to stay confident using the tech that keeps them close to their families and the world.
Technology that Supports Aging in Place in Washington State
Chateau’s goal is to help residents age in place with dignity. Technology is a key part of that.
By building secure networks, offering fast in-person support, and managing all systems on-site, Chateau ensures that every resident can navigate modern life without fear, hassle, or external risk.
This is especially relevant in tech-forward communities like Lynnwood, Bothell, Renton, and throughout Seattle’s Eastside, where families often expect the same level of digital fluency and privacy protection for their loved ones as they do in their own workplaces or homes.
Senior Living with In-House IT in Lynnwood, Bothell, and Renton
Chateau Retirement Communities provides independent living, assisted living, and memory care at three trusted locations:
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Chateau Pacific in Lynnwood, WA
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Chateau Bothell Landing in Bothell, WA
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Chateau Valley Center in Renton, WA
With over 25 years of family ownership and local leadership, Chateau delivers senior care that combines innovation, compassion, and community.
To learn how we integrate technology that truly supports aging in place, visit chateauretirement.com or call 800.960.1944.
